FAC Marketing
How we collect, use, protect, and share information, including the choices available to people who communicate with us by email or text message.
FAC Marketing does not sell personal information or rent contact lists.
Mobile opt-in information and text-message consent are not shared for third-party marketing.
You may unsubscribe from email or reply STOP to end text messages.
FAC Marketing, Inc., also known as Funeral Advisory Council (“FAC Marketing,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit facmarketing.com, contact us, request information, use our services, or agree to receive communications from us.
We may collect information you provide when you submit a website form, request information or services, contact us by phone, email, text message, or mail, subscribe to a communication, become or inquire about becoming a client, or participate in a consultation, survey, or promotion.
This information may include:
Please do not submit sensitive personal information through a general website form unless we specifically request it.
When you visit our website, we and our service providers may automatically collect limited technical information, including your Internet Protocol address, browser and device type, operating system, referring website, pages viewed, date and time of visits, general geographic location derived from an IP address, and website interaction or diagnostic information.
We may collect this information through cookies, pixels, server logs, analytics tools, and similar technologies.
We may receive information from service providers, referral partners, publicly available sources, or other organizations when permitted by law.
We may use personal information to:
We will not use personal information for a materially different purpose without providing appropriate notice or obtaining consent when required.
Where the General Data Protection Regulation or similar privacy laws apply, we process personal information only when we have a valid legal basis. Depending on the circumstances, those bases may include:
When processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing completed before consent was withdrawn.
Our website may use cookies and similar technologies for essential website operation, preferences, analytics, security, and performance. You may control certain cookies through your browser settings. Blocking cookies may affect the operation of some website features.
We do not use personal information collected through text-message consent for targeted advertising.
We may provide information to companies that help us operate our website and business, including hosting companies, website providers, email platforms, communications providers, analytics services, professional advisers, and technology support providers. These providers may use information only as necessary to perform services for us or as otherwise permitted by law.
FAC Marketing may use artificial intelligence assisted tools to support design, content development, and production. FAC limits information provided to these tools to publicly available or client-provided project materials and does not intentionally submit private customer information, contact lists, or confidential personal information to public AI tools. AI-assisted tools are used as production support and not to make solely automated decisions about individuals.
We may disclose information when reasonably necessary to comply with applicable law, regulation, subpoena, court order, or legal process; respond to lawful government requests; protect the rights, property, safety, or security of FAC Marketing, our clients, website users, or others; investigate fraud, misuse, or security concerns; or establish, exercise, or defend legal rights.
If FAC Marketing is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be disclosed as part of that transaction, subject to appropriate confidentiality protections.
We may disclose information when you direct us to do so or provide consent.
FAC Marketing does not sell personal information. We do not rent or share contact lists with third parties or affiliates for their independent marketing purposes.
SMS Terms and Conditions
FAC Marketing uses SMS for conversational and informational communications, specifically to reply to inquiries and provide project updates. FAC Marketing does not use this SMS program to send promotional or marketing messages.
You may opt in by checking an optional, unchecked SMS consent box on a FAC Marketing website form or by sending FAC Marketing a text message first. When you initiate a text exchange, we may reply about your inquiry and related project updates. Providing a telephone number by itself does not constitute consent to receive automated or marketing text messages. Consent to receive text messages is not a condition of purchasing goods or services.
Depending on the communication you request, messages may include:
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to a text message. We will also honor other reasonable requests to stop messages. After an opt-out request, we may send one confirmation message and will then stop the applicable text communications unless you later provide new consent.
For assistance, reply HELP, email info@facmarketing.com, or call 1-800-800-5809.
No mobile opt-in information or text-message consent will be shared with third parties or affiliates for marketing or promotional purposes.
We may use communications platforms, wireless carriers, and service providers solely as necessary to deliver messages, support the messaging program, maintain consent and opt-out records, prevent fraud, or comply with law. These providers may not use mobile opt-in information or text-message consent for their own marketing.
Wireless carriers are not responsible for delayed or undelivered messages.
You may unsubscribe from promotional email communications by using the unsubscribe link included in the email or by contacting us. We may continue to send non-promotional communications that are necessary for an existing business relationship, project, transaction, or legal obligation.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and consent records, resolving disputes, enforcing agreements, and meeting legal, accounting, or reporting obligations. Retention periods may vary according to the type of information and the reason it was collected.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use care when sending personal information online.
FAC Marketing is based in the United States. If you access our website or services from outside the United States, your information may be transferred to, stored in, or processed in the United States or another country where our service providers operate. Where applicable law requires it, we use legally recognized safeguards or exceptions for international transfers.
Depending on where you live and the laws that apply, you may have the right to:
To submit a privacy request, email info@facmarketing.com with the subject line Privacy Request. We may need to verify your identity before completing a request.
If applicable law provides an appeal right, you may appeal our decision by emailing the same address with the subject line Privacy Appeal.
FAC Marketing does not use personal information to make solely automated decisions that produce legal or similarly significant effects.
Our website and services are intended for adults and businesses. They are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address the situation.
Our website may contain links to websites or services operated by others. FAC Marketing is not responsible for the privacy, security, or content practices of third-party websites. Review their policies before providing personal information.
We may update this Privacy Policy periodically to reflect changes in our services, practices, technology, or legal obligations. The revised policy will be posted on this page with an updated effective date. Material changes may be communicated through additional notice when appropriate.
FAC Marketing, Inc.
Funeral Advisory Council
P.O. Box 782
Burlington, IA 52601
Email: info@facmarketing.com
Toll-free: 1-800-800-5809
Telephone: 1-319-752-9422
Questions about this policy may be sent to info@facmarketing.com.